Wirelessly connecting the public with information and services!

Multi-channel messaging including SMS, MMS, email, and IVR.
Two-way, interactive, and standards compliant.
Hosted and managed with 24/7 monitoring and support.
Complete national coverage on every mobile network.
Self-service mobile access to public safety services.
Configurable rules processing and open interfaces
Transaction reporting and data archival.

AGENT511 is a leading vendor of hosted, managed multi-channel communication platforms for enterprise and public safety contact centers. Its solutions combine intelligent message routing and notification supporting the most popular communication channels: SMS, MMS, email, QR codes, and IVR. AGENT511 uniquely offers a wide range of high-availability, extensible applications such as triggered alerts, a geospatial scheduler, campaign manager, and multimedia sharing. Its clients include municipal government, major utilities, financial institutions, and Forture 100 brands.

Solutions

New location aware, multimedia solutions that extend your reach.

AGENT511 TextBLUE solution for 311/911 now supports location across all the major carriers...more.

AGENT511's location-based ATM Finder solution for a major bank is being deployed soon.

News

Things are happening.

City of Chicago 911 SMS/MMS picture sharing featured on ABC News.

January 7, 2012 - ComEd Now Answers Text Messages reported on NBC Chicago.

December 17, 2011 - Radio personality Steve Dahl taks about ComEd outage Alerts.

More news, click here.

Events

We've been busy.

AGENT511 will exhibit at the Texas State NENA/APCO, Dallas, April 1-4.

Jay Malin of AGENT511 will present "Current (best) practices for delivering text and multimedia into the PSAP" at the Washington State NENA/APCO, Kennewick, June 21.