AGENT511 is a leading vendor of hosted, managed multi-channel communication platforms for enterprise contact centers and text to 911. Its solutions combine intelligent message routing and notification supporting the most popular communication channels: SMS, MMS, email, QR codes, and IVR. AGENT511 uniquely offers a wide range of high-availability, extensible applications such as triggered alerts, a geospatial scheduler, campaign manager, and multimedia sharing. Its clients include municipal government, major utilities, financial institutions, and Fortune 100 brands.


New location aware, multimedia solutions that extend your reach.

AGENT511 TextBLUE solution upgraded to support US wireless carrier text to 911 initiatives...more.

AGENT511 Utility Preference Management includes support for social networking integration.

Contact us to learn about our customized campaigns.


Things are happening.

AGENT511, "SMS Text to 9-1-1" published in Wavelength Magazine.

Chicago Open 311 Empowers texters using AGENT511 311-311

ComEd Now Answers Text Messages reported on NBC Chicago using AGENT511.

More news, click here.


We've been busy.

AGENT511 is exhibiting at the National NENA, Nashville, June 14-19, 2014.

AGENT511 is presenting at the June State of Florida 9-1-1 Board Meeting, St. Augustine, FL.

Jay Malin of AGENT511 presenedt on "NG911 video forwarding to first responders" at the APCO National Broadband Summit, Washington, DC, May 6, 2014.