AGENT511 is a leading vendor of hosted, managed multi-channel communication platforms for enterprise contact centers and text to 911. Its solutions combine intelligent message routing and notification supporting the most popular communication channels: SMS, MMS, email, QR codes, and IVR. AGENT511 uniquely offers a wide range of high-availability, extensible applications such as triggered alerts, a geospatial scheduler, campaign manager, and multimedia sharing. Its clients include municipal government, major utilities, financial institutions, and Fortune 100 brands.


New location aware, multimedia solutions that extend your reach.

AGENT511 TextBLUE solution upgraded to support US wireless carrier text to 911 initiatives...more.

AGENT511 Utility Preference Management includes support for social networking integration.

Contact us to learn about our customized campaigns.


Things are happening.

AGENT511, "SMS Text to 9-1-1" published in Wavelength Magazine.

Chicago Open 311 Empowers texters using AGENT511 311-311

ComEd Now Answers Text Messages reported on NBC Chicago using AGENT511.

More news, click here.


We've been busy.

AGENT511's is exhibiting at the AGA/EEI Utility event, San Francisco, April 21-24, 2014.

Jay Malin of AGENT511 will present on "NG911 video forwarding to first responders" at the APCO National Broadband Summit, Washington, DC, May 6, 2014.

Steve Irving from AGENT511 participated in the EUCI "Outage Communications" event in Pasadena, CA, April 5-6, 2014.